Shipping policy
- Order Processing Time
- Processing Duration:
- Time required to process and prepare orders for shipment may take up to 15 days.
- Shipping Rates and Options
- Domestic Shipping:
- Free with an $80+ purchase
- All else dictated by Printify
- International Shipping:
- Dictated by Printify
- Order Tracking
- Tracking Information:
- Will be provided via email once shipped.
- Order Status Updates:
- Updates will be provided each time their order status changes
- Shipping Destinations
- Eligible Regions:
- United States of America.
- Delivery Timeframes
- Estimated Delivery Times:
- Provides estimated delivery times for different shipping options, considering factors like location and shipping method.
- Potential Delays:
- Communicates potential delays that may occur due to external factors, such as customs processing or unforeseen circumstances.
- Order Changes and Cancellations
- Change Requests:
- Soft Melanin cannot honor change requests.
- Cancellation Policy:
- Soft Melanin cannot honor cancellation requests.
- Missing or Lost Packages
- Lost Packages:
- Soft Melanin is not responsible for packages marked as delivered but haven't been received.
- Shipping Partners
- Carrier Information:
- Decided by Printify
- Shipping Restrictions
- Restricted Items:
- None
- Contact Information
- Customer Support:
- Contact SoftMelaninShop at gmail dot for customer support related to shipping inquiries.
- Effective Date
- Last Updated:
- January 8, 2024